Small Business Survey Reveals Record Optimism, Despite Inflation Concerns

Small Business Survey Reveals Record Optimism, Despite Inflation Concerns

July 10, 2023

Small businesses play a crucial role in the economy, and their success is often an indicator of overall economic health. In recent times, small business owners have demonstrated record-breaking optimism about the future. According to the Q2 2023 MetLife and U.S. Chamber Small Business Index, small business owners have expressed high expectations for hiring and revenue growth in the coming year. However, despite this optimism, inflation remains a significant challenge for small businesses. This article will delve into the details of the survey findings, highlighting the key areas of optimism and concern for small business owners.


Record-High Expectations for Hiring and Revenue Growth

The Q2 2023 survey conducted by MetLife and the U.S. Chamber of Commerce reveals that small business owners have reached record-high levels of optimism. A staggering 71% of small business owners expect their revenue to increase in the next year, indicating a strong belief in their growth potential. This figure represents a significant increase from the previous quarter. Additionally, 47% of small businesses anticipate hiring more staff in the next year, demonstrating their confidence in an expanding workforce.

The survey findings align with other recent small business surveys, such as TD Bank's 2023 Small Business Survey. According to TD Bank, 80% of small businesses voiced optimism about their prospects in the next 12 months. These findings collectively highlight the positive sentiment prevailing among small business owners.


Financing Challenges in the Face of Higher Interest Rates

While small businesses exhibit optimism, they also face challenges in financing their growth plans. The survey reveals that 50% of small businesses have delayed their expansion plans in response to higher interest rates. This cautious approach reflects the impact of rising borrowing costs on small businesses. In light of this, small businesses are diversifying their financing sources to overcome these challenges.

The survey indicates that small businesses primarily rely on personal savings (71%) and credit cards (67%) as their top funding sources. However, a significant proportion (59%) also seeks funding from local banks or credit unions. These findings underscore the need for small businesses to explore alternative financing options and establish strong relationships with financial institutions.


Inflation: The Most Pressing Challenge

Despite the record optimism, small business owners continue to face significant challenges, with inflation being the most pressing concern. Inflation has topped the list of challenges for small businesses for six consecutive quarters. More than half (54%) of small business owners consider inflation a major challenge, followed by rising interest rates (23%), supply chain issues (23%), and revenue (20%).

Notably, concerns about rising interest rates have increased this quarter, with 23% of small businesses citing it as a top concern. This marks a significant rise from the previous year, indicating the growing impact of interest rate fluctuations on small businesses. Rising rates have implications for the broader economy, but small businesses are particularly vulnerable to their effects.


The Overall Small Business Index Score

The survey's overall Small Business Index score rose slightly to 63.1 from 60.0 in the previous quarter. This score indicates the overall sentiment and outlook of small business owners. The Q2 2023 score is close to the findings in Q4 2022 (62.1), suggesting a consistent level of optimism among small businesses. The Small Business Index survey was conducted between May 8-24, 2023, capturing the sentiments of small business owners during that period.

“The challenges of our current economy may have delayed some small business owners’ plans to expand or hire more staff, but now they see opportunity for growth on the horizon,” said Tom Sullivan, Vice President of Small Business Policy at the U.S. Chamber of Commerce. "Small businesses are again showing remarkable resiliency. There has been a strong majority reporting that their business is in good health over the last year and it’s clear many have high expectations for the future.”



Small businesses are fueling economic growth and demonstrating record levels of optimism for the future. The survey findings highlight the high expectations for hiring and revenue growth among small business owners. However, they also face challenges, particularly in financing their growth plans and mitigating the impact of inflation. It is crucial for small businesses to explore alternative funding sources and closely monitor inflationary pressures to sustain their growth trajectory. By navigating these challenges effectively, small businesses can continue to contribute to the economy and thrive in an ever-changing business landscape.



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