Thrive Analytics, 2020

For the past 10 years, Thrive Analytics has been conducting the Local Pulse Report™ a syndicated study that provides a  comprehensive view of how SMBs are marketing their businesses, the technology they are using, their future expectations, what they want out of marketing service providers, and the study explores the behaviors/trends that are influencing their decisions as business owners. Thrive Analytics used findings from the 2019 wave of the study, fielded to 3,500 business owners, in the preparation of this
chart.