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Small Business
Explore our latest Small & Medium-sized Business (SMB) research.

ARTICLES

Small Businesses Are Leveraging the Power of TikTok
Small Business Social Media Marketing Expectations
Small Business Website Upgrades in 2023
Small Business Pricing in 2023
SMB Challenges in 2023: Navigating Cash Flow, Inflation, and Labor Costs
Four Small Business Technology Trends to Watch in 2023
Four Small Business Technology Trends to Watch in 2023
TikTok Slowly Rolling Out Shops Feature to US Merchants
TikTok Slowly Rolling Out Shops Feature to US Merchants
Twitter Launches Product Drops For Merchants
Twitter Launches Product Drops For Merchants
Twitter Expands E-Commerce Efforts With Twitter Shops
Twitter Expands E-Commerce Efforts With Twitter Shops
Three Out of Ten SMBs Use Snapchat for Marketing
Three Out of Ten SMBs Use Snapchat for Marketing
Top 5 Website Priorities for Small Businesses in 2022
Top 5 Website Priorities for Small Businesses in 2022
New Report Highlights Small Business Adoption of SaaS Solutions
New Report Highlights Small Business Adoption of SaaS Solutions
Inflation is a Top Concern for Small Businesses in 2022
Inflation is a Top Concern for Small Businesses in 2022
TikTok Targets $12B in Advertising Revenue in 2022
TikTok Targets $12B in Advertising Revenue in 2022
Long-Term Concerns For Businesses Are Stabilizing
Long-Term Concerns For Businesses Are Stabilizing
Gen Z Prefers DoorDash Over Other Food Delivery Service Providers
Gen Z Prefers DoorDash Over Other Food Delivery Service Providers
Hourly Employees Are Hit The Hardest From The Covid-19 Crisis
Hourly Employees Are Hit The Hardest From The Covid-19 Crisis
Business Owners Starting to Realize Coronavirus Will Impact Them
Business Owners Starting to Realize Coronavirus Will Impact Them
Small Businesses Expand Technology Budgets in 2020
Small Businesses Expand Technology Budgets in 2020
Characteristics of Great Sales Reps
Characteristics of Great Sales Reps

CHARTS

Technology Adoption
AR App Satisfaction- AR Animations On Video Calls
This chart provides AR App Satisfaction for AR Animations On Video Calls
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Technology Adoption
AR App Satisfaction- Cosmetics Or Fashion Try-Ons
This chart provides AR App Satisfaction for Cosmetics Or Fashion Try-Ons
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Technology Adoption
AR App Satisfaction- Educational (Monster Park, Night Sky)
This chart provides AR App Satisfaction for Educational (Monster Park, Night Sky)
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Technology Adoption
AR App Satisfaction- Games (Pokémon Go, NBA AR)
This chart provides AR App Satisfaction for Games (Pokémon Go, NBA AR)
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Technology Adoption
AR App Satisfaction- Healthcare, Wellness Or Fitness
This chart provides AR App Satisfaction for Healthcare, Wellness Or Fitness
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Technology Adoption
AR App Satisfaction- Navigation (Google Maps)
This chart provides AR App Satisfaction for Navigation (Google Maps)
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Technology Adoption
AR App Satisfaction- Social (Snapchat Selfie Masks)
This chart provides AR App Satisfaction for Social (Snapchat Selfie Masks)
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Technology Adoption
AR App Satisfaction- Utilities (AR Tape Measure)
This chart provides AR App Satisfaction for Utilities (AR Tape Measure)
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Technology Adoption
AR App Satisfaction- Visual Search
This chart provides AR App Satisfaction for Visual Search
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SYNDICATED RESEARCH

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Small Business I Technology Adoption
Benefits of Upgrading or Adopting New Technology
This chart highlights the benefits of technology adoption for small businesses.
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Small Business I Technology Adoption
Importance of Using Online Services to Support Business Goals
This chart shows the importance of using online technology to meet goals for small businesses.
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Small Business I Technology Adoption
Reasons why SMBs Adopted Online Solutions Last Year
This chart provides the reasons why small businesses adopted online technology last year.
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Small Business I Technology Adoption
Reasons why SMBs have not upgraded technology
This chart provides the reasons why small businesses have not upgraded technology.
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Small Business I Technology Adoption
SMB Adoption of Online Services, 2017-2023
This chart provides the percentage of small businesses that have adopted online solutions from 2017-2023.
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Small Business I Technology Adoption
Technology SMBs Have Upgraded in the Past Year
This chart provides the areas small businesses have upgraded or adopted new technology.
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Small Business I Technology Adoption
Type of Point-of-Sale (POS) System Used By SMBs
This chart provides the type of Point-of-sale system small businesses use.
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Small Business I Technology Adoption I Retail
SMB Ecommerce Priorities Now And The Future
This chart provides small business ecommerce priorities now and in the future.
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Small Business I Technology Adoption
SMB Software Implementations and Growth Potentials
This chart provides the software adoption of small businesses and the growth potential for each area.
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INFOGRAPHICS

SMB Cryptocurrency Infographic
Small Business I Technology Adoption
Small Businesses That Accept Cryptocurrency
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SMB Tech Adopt Infographic
Small Business I Technology Adoption
Time Spent On Revenue-Generating Activities
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SMB Payment Processing Infographic
Small Business I Technology Adoption I Retail
Small Business Payment Processing Adoption
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SMB TikTok Infographic
Advertising I Small Business I Social Media
Small Businesses That Use TikTok
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Telehealth Users
Healthcare I Technology Adoption
Adults That Have Used Telehealth Services
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Adults that undergo regular medical checkups
Healthcare
Adults That Undergo Regular Medical Checkups
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Adults Willing to Use Mobile Devices for Medical Appointments
Healthcare I Technology Adoption
Adults Willing to Use Mobile Devices for Medical Appointments
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5G Infographics
Technology Adoption
Importance of 5G Access
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Banking Activities Infographic
Financial Services I Technology Adoption I Retail
Mobile Banking
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VR Infographic
Technology Adoption
Virtual Reality Users
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SMB Mobile Marketing Infographic
Advertising I Small Business I Retail
Small Business Mobile Marketing
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Food-Delivery-Infographic2
Retail
Food Delivery Users
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AR Infographic
Technology Adoption
Augmented Reality Users
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Video Game Infographic
Advertising I Technology Adoption
Video Game Users
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Robo Advisor Infographic
Financial Services I Technology Adoption
Robo Advisor Users
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Digital Only Bank Account Infographic
Financial Services I Technology Adoption
Digital Only Bank Account Users
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Digital Payment Infographic
Technology Adoption I Retail
Digital Payment Users
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Smart-Home-Infographic 2
Technology Adoption
Smart Home Technology Users
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Amount-of-time-employees-can-pay-bills1
Financial Services I Healthcare
Amount of Time Employees Can Pay Their Bills With a Significant Income Loss
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February 5, 2023
US Mobile Gaming Advertising Revenue
February 5, 2023
US Social Media Advertising Revenue
February 5, 2023
US Search Advertising by Device
February 5, 2023
US Online Video Advertising by Device
February 5, 2023
US Display Advertising by Device
February 5, 2023
US Digital Advertising Revenue by Device
February 5, 2023
US Display Advertising Revenue
February 5, 2023
US Mobile Advertising Revenue
February 5, 2023
US Out-of-home Advertising Revenue
February 5, 2023
US Television Advertising Revenue
February 5, 2023
US Radio Advertising Revenue
February 5, 2023
US Magazine Advertising Revenue
February 5, 2023
US Newspaper Advertising Revenue
February 5, 2023
US Digital Advertising Revenue
February 5, 2023
US Location-based Marketing Revenue

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