This chart provides the percentage of businesses that monitor social media feedback.

This chart details how small businesses measure the performance of social media marketing campaigns.

This chart provides the timeframes that small businesses respond to negative reviews.

This chart provides the percentage of small businesses that respond to negative reviews.

This chart provides the top areas small businesses need help with in 2022. Some areas include social media, mobile marketing, search, reputation management, online listings, location-based marketing, and others.

This chart provides the frequency that small businesses update their social media pages.

This chart provides the expectations small business owners have when advertising on social media platforms.

This chart provides the percentage of small businesses that use the following social media platforms for marketing- Facebook, Twitter, LinkedIn, Pinterest, YouTube, Blogs, Google My Business, Instagram, Snapchat, and TikTok.

This chart details the media small businesses plan to start using in 2022. It includes social, search, websites, video, television, mobile, direct mail, directories, newspapers, magazines, radio, outdoor, and others.