2023 Local Pulse Report™- Complete Data Tables
LPR Data Cover 1
Details
Thrive Analytics
Data Tables
Excel
2023
283
DESCRIPTION

These data tables compile insights from over 9,500 interviews with business owners to help you prepare for 2023 and beyond. The complete set includes 283 tables that break every question cross tabbed against our standard banner (see below for more details). The results also include significant tests run at a 95% confidence level, and the differences are noted. Indexes are also provided when they are applicable.

Banner Data
Description
SMB Category
This custom grouping places small businesses in categories based on size. SMB- 1-5 employees, Emerging (EMG) 6-10 employees, Mid-Market (MM) 11-30 employees, and Enterprise (ENT) 30+ employees.
Employer Status
This groups businesses into employer and non-employer categories.
SMB Size
This groups businesses by size. There are six standard sizes: sole proprietor, 2-4 employees, 5-9 employees, 10-19 employees, 20-49 employees, and 50 or more employees.
Locations
This indicates the number of business locations. There are five standard sizes: 1 location, 2-3 locations, 4-5 locations, 6-10 locations, and more than 10 locations.
Tenure
This variable indicates how long the business has been in operation. The standard groupings are Less than one year, 1 to 3 years, 3-6 years, 6-10 years, 10-15 years, and 15+ years.
Age Range
This provides the age of the primary owner of the business. The groupings are 18-25, 26-34, 35-44, 45-54, 55-64, and 65 and older.
Generation
This provides the age generation of the primary owner. The groupings are Gen Z, Gen Y, Gen X, Boomers, and Silent Generation.
Gender
This data provides the gender of the primary business owner. It includes male, female, and equally male/female.
Ethnicity
This data provides the ethnicity of the primary business owner. It includes Hispanic, Non-Hispanic, and Equally Hispanic/non-Hispanic.
Race Status
This data provides the race status of the primary business owner. It includes White, Black or African American, American Indian and Alaska Native, Asian, Native Hawaiian and Other Pacific Islander, and Other.
Veteran Status
This data provides the veteran status of the primary business owner. The data includes Veteran-owned, Equally veteran-/nonveteran-owned, and Non-veteran-owned.
Minority Status
This data is a grouping based off gender, ethnicity, and race. It groups businesses into minority status. The data includes Minority, Equally minority/nonminority, Nonminority.
Business Type
The business type data groups businesses in their primary service or North American Industry Classification System (NAICS) category. Our groupings generally follow the two-digit sectors. We do have some custom groupings. The following are standard groupings: Home Services, Professional Services, Personal Services, Retail, Automotive Services, Healthcare Services, Pet Care and Pet Services, Financial or Insurance Services, Real Estate or Property Management, Accommodation and Food Services, Arts and Entertainment Services, Transportation & Warehousing Services, Education, Construction, Manufacturing, Agriculture, Wholesale Trade, and Misc.
Revenue
This data is the most recent fiscal year’s total sales revenue. It includes the following groupings: Less than $250K, $250K to $500K, $500K to $1M, $1M to $5M, $5M to $10M, $10M to $20M, and More than $20M.
Franchise Status
This data indicates if the business is part of a franchise. The groupings are franchise and non-franchise.
Business Phase
This data is a custom grouping based on our internal prioritization model. It groups businesses into Startups, Survival, Early Growth, Sustain/maintain, Decline, and High Growth.
Marketing Budget
This data is a custom grouping based on the size of the marketing budget. Core spenders (<$25K) and Plus spenders (>$25K).
Digital Advertising
This is a custom grouping that indicates if the business has any paid digital advertising. The data categories are Yes and No.
Technology Adoption
This custom grouping indicates if the business is using any online software to help manage/operate its business. The categories are Yes and No.
Geo Category
This data is based on census classifications for geography. It indicates where the primary business location resides. The categories are Urban, Suburban, and Rural.

Table No. Crosstab Name Table Name
1 LPR-Table A1: Confidence Scores Overall Business Confidence
2 LPR-Table A1: Confidence Scores Economic Conditions
3 LPR-Table A1: Confidence Scores Long-term Sustainability
4 LPR-Table A1: Confidence Scores Revenue
5 LPR-Table A1: Confidence Scores Profitability
6 LPR-Table A1: Confidence Scores Cash Flow
7 LPR-Table A1: Confidence Scores Purchasing & Supply Chain
8 LPR-Table A1: Confidence Scores Capital Expenditures
9 LPR-Table A1: Confidence Scores Employee Retention
10 LPR-Table A1: Confidence Scores Hiring
11 LPR-Table A1: Confidence Scores Expansion
12 LPR-Table A1: Confidence Scores Customer Acquisition
13 LPR-Table A2: Challenge Scores Managing cash flow
14 LPR-Table A2: Challenge Scores Adapting business to remote/digital environment
15 LPR-Table A2: Challenge Scores Finding the right technology for my business
16 LPR-Table A2: Challenge Scores Hiring new employees
17 LPR-Table A2: Challenge Scores Maintaining customer base/sales
18 LPR-Table A2: Challenge Scores Inflation
19 LPR-Table A2: Challenge Scores Supply chain issues
20 LPR-Table A2: Challenge Scores Complying with regulations
21 LPR-Table A2: Challenge Scores Cost of labor
22 LPR-Table A2: Challenge Scores Health & business insurance
23 LPR-Table A2: Challenge Scores Taxes
24 LPR-Table B1: Business Outlooks EconomicOutlook
25 LPR-Table B1: Business Outlooks How concerned are you about the long-term sustainability of your business?
26 LPR-Table B1: Business Outlooks What is your outlook on staffing for your business over the next 3 months?
27 LPR-Table B1: Business Outlooks Over the next few months, what do you think your sales will be like compared to today?
28 LPR-Table B1: Business Outlooks What is your outlook on capital expenditures for your business over the next 12 months?
29 LPR-Table B1: Business Outlooks What is your outlook on the ability to obtain financing/capital for your business over the next 12 months?
30 LPR-Table B1: Business Outlooks What is your outlook on your marketing/promotional budget for your business over the next 12 months?
31 LPR-Table B2: Flat Sales Which best describes why you think your sales will be about the same over the next 12 months?
32 LPR-Table C1: Business Challenges What will be the biggest challenges facing your business over the next few months?
33 LPR-Table D1: Staffing & Hiring What have been some of the biggest challenges with hiring new employees?
34 LPR-Table D1: Staffing & Hiring What things has your business done to help hiring efforts?
35 LPR-Table D1: Staffing & Hiring Does your business currently have any open positions or have you hired new employees this year?
36 LPR-Table D1: Staffing & Hiring How difficult has it been to hire new employees?
37 LPR-Table E1: Sales Methods What sales methods does your business currently use?
38 LPR-Table F1: Operational Spend How has your operational spending changed over the prior month?
39 LPR-Table F1: Operational Spend Over the past month, what areas did you increase your budgets in?
40 LPR-Table F2: Cash Flow & Financing Which of the following financial service providers does your business currently use?
41 LPR-Table F2: Cash Flow & Financing How much cash on hand do you have for your business, including loans and financial assistance?
42 LPR-Table G1: Pricing Have you raised the prices of your products or services in the past six months?
43 LPR-Table G1: Pricing Do you expect to raise prices in the next six months?
44 LPR-Table G1: Pricing Price Increases
45 LPR-Table H1: Marketing Budgets Do you have a digital advertising budget?
46 LPR-Table H1: Marketing Budgets Marketing Budget Range
47 LPR-Table H1: Marketing Budgets Marketing Budget
48 LPR-Table H1: Marketing Budgets 2023 MarBudget
49 LPR-Table H1: Marketing Budgets Digital
50 LPR-Table H1: Marketing Budgets Traditional
51 LPR-Table H2: Marketing Goals What are your marketing goals for your business?
52 LPR-Table H3: Marketing Channels Marketing Channels Used
53 LPR-Table H3: Marketing Channels New Marketing Channels in 6 months
54 LPR-Table H3: Marketing Channels Print yellow pages
55 LPR-Table H3: Marketing Channels Event marketing
56 LPR-Table H3: Marketing Channels Press releases
57 LPR-Table H3: Marketing Channels Magazine Advertising
58 LPR-Table H3: Marketing Channels Blogging
59 LPR-Table H3: Marketing Channels Radio
60 LPR-Table H3: Marketing Channels Internet yellow pages
61 LPR-Table H3: Marketing Channels Traditional newspapers
62 LPR-Table H3: Marketing Channels Outdoor advertising
63 LPR-Table H3: Marketing Channels Television
64 LPR-Table H3: Marketing Channels Email marketing
65 LPR-Table H3: Marketing Channels Direct mail
66 LPR-Table H3: Marketing Channels Coupons / Daily Deals
67 LPR-Table H3: Marketing Channels Facebook and/or other social media sites (e.g., Twitter)
68 LPR-Table H3: Marketing Channels Online Video
69 LPR-Table H3: Marketing Channels SEO/organic search visibility (ranking higher in Google search results)
70 LPR-Table H3: Marketing Channels Paid search advertising (e.g., Google Adwords)
71 LPR-Table H3: Marketing Channels Online display advertising (e.g., banner ads)
72 LPR-Table H3: Marketing Channels Company Website
73 LPR-Table H3: Marketing Channels Mobile advertising or marketing
74 LPR-Table H3: Marketing Channels Number Of Tactics Used
75 LPR-Table H4: Marketing Budget Changes Print yellow pages
76 LPR-Table H4: Marketing Budget Changes Event marketing
77 LPR-Table H4: Marketing Budget Changes Press releases
78 LPR-Table H4: Marketing Budget Changes Magazine Advertising
79 LPR-Table H4: Marketing Budget Changes Blogging
80 LPR-Table H4: Marketing Budget Changes Radio
81 LPR-Table H4: Marketing Budget Changes Internet yellow pages
82 LPR-Table H4: Marketing Budget Changes Traditional newspapers
83 LPR-Table H4: Marketing Budget Changes Outdoor advertising
84 LPR-Table H4: Marketing Budget Changes Television
85 LPR-Table H4: Marketing Budget Changes Email marketing
86 LPR-Table H4: Marketing Budget Changes Direct mail
87 LPR-Table H4: Marketing Budget Changes Coupons / Daily Deals
88 LPR-Table H4: Marketing Budget Changes Facebook and/or other social media sites (e.g., Twitter)
89 LPR-Table H4: Marketing Budget Changes Online Video
90 LPR-Table H4: Marketing Budget Changes SEO/organic search visibility (ranking higher in Google search results)
91 LPR-Table H4: Marketing Budget Changes Paid search advertising (e.g., Google Adwords)
92 LPR-Table H4: Marketing Budget Changes Online display advertising (e.g., banner ads)
93 LPR-Table H4: Marketing Budget Changes Company Website
94 LPR-Table H4: Marketing Budget Changes Mobile advertising or marketing
95 LPR-Table H5: Marketing Budget Increase Print yellow pages
96 LPR-Table H5: Marketing Budget Increase Event marketing
97 LPR-Table H5: Marketing Budget Increase Press releases
98 LPR-Table H5: Marketing Budget Increase Magazine Advertising
99 LPR-Table H5: Marketing Budget Increase Blogging
100 LPR-Table H5: Marketing Budget Increase Radio
101 LPR-Table H5: Marketing Budget Increase Internet yellow pages
102 LPR-Table H5: Marketing Budget Increase Traditional newspapers
103 LPR-Table H5: Marketing Budget Increase Outdoor advertising
104 LPR-Table H5: Marketing Budget Increase Television
105 LPR-Table H5: Marketing Budget Increase Email marketing
106 LPR-Table H5: Marketing Budget Increase Direct mail
107 LPR-Table H5: Marketing Budget Increase Coupons / Daily Deals
108 LPR-Table H5: Marketing Budget Increase Facebook and/or other social media sites (e.g., Twitter)
109 LPR-Table H5: Marketing Budget Increase Online Video
110 LPR-Table H5: Marketing Budget Increase SEO/organic search visibility (ranking higher in Google search results)
111 LPR-Table H5: Marketing Budget Increase Paid search advertising (e.g., Google Adwords)
112 LPR-Table H5: Marketing Budget Increase Online display advertising (e.g., banner ads)
113 LPR-Table H5: Marketing Budget Increase Company Website
114 LPR-Table H5: Marketing Budget Increase Mobile advertising or marketing
115 LPR-Table H6: Marketing Budget Decrease Print yellow pages
116 LPR-Table H6: Marketing Budget Decrease Event marketing
117 LPR-Table H6: Marketing Budget Decrease Press releases
118 LPR-Table H6: Marketing Budget Decrease Magazine Advertising
119 LPR-Table H6: Marketing Budget Decrease Blogging
120 LPR-Table H6: Marketing Budget Decrease Radio
121 LPR-Table H6: Marketing Budget Decrease Internet yellow pages
122 LPR-Table H6: Marketing Budget Decrease Traditional newspapers
123 LPR-Table H6: Marketing Budget Decrease Outdoor advertising
124 LPR-Table H6: Marketing Budget Decrease Television
125 LPR-Table H6: Marketing Budget Decrease Email marketing
126 LPR-Table H6: Marketing Budget Decrease Direct mail
127 LPR-Table H6: Marketing Budget Decrease Coupons / Daily Deals
128 LPR-Table H6: Marketing Budget Decrease Facebook and/or other social media sites (e.g., Twitter)
129 LPR-Table H6: Marketing Budget Decrease Online Video
130 LPR-Table H6: Marketing Budget Decrease SEO/organic search visibility (ranking higher in Google search results)
131 LPR-Table H6: Marketing Budget Decrease Paid search advertising (e.g., Google Adwords)
132 LPR-Table H6: Marketing Budget Decrease Online display advertising (e.g., banner ads)
133 LPR-Table H6: Marketing Budget Decrease Company Website
134 LPR-Table H6: Marketing Budget Decrease Mobile advertising or marketing
135 LPR-Table H7: Marketing Budget Reasons What are your main reasons for decreasing media investments?
136 LPR-Table H7: Marketing Budget Reasons What are your main reasons for increasing media investments?
137 LPR-Table H8: Marketing Effectiveness Print yellow pages
138 LPR-Table H8: Marketing Effectiveness Event marketing
139 LPR-Table H8: Marketing Effectiveness Press releases
140 LPR-Table H8: Marketing Effectiveness Magazine Advertising
141 LPR-Table H8: Marketing Effectiveness Blogging
142 LPR-Table H8: Marketing Effectiveness Radio
143 LPR-Table H8: Marketing Effectiveness Internet yellow pages
144 LPR-Table H8: Marketing Effectiveness Traditional newspapers
145 LPR-Table H8: Marketing Effectiveness Outdoor advertising
146 LPR-Table H8: Marketing Effectiveness Television
147 LPR-Table H8: Marketing Effectiveness Email marketing
148 LPR-Table H8: Marketing Effectiveness Direct mail
149 LPR-Table H8: Marketing Effectiveness Coupons / Daily Deals
150 LPR-Table H8: Marketing Effectiveness Facebook and/or other social media sites (e.g., Twitter)
151 LPR-Table H8: Marketing Effectiveness Online Video
152 LPR-Table H8: Marketing Effectiveness SEO/organic search visibility (ranking higher in Google search results)
153 LPR-Table H8: Marketing Effectiveness Paid search advertising (e.g., Google Adwords)
154 LPR-Table H8: Marketing Effectiveness Online display advertising (e.g., banner ads)
155 LPR-Table H8: Marketing Effectiveness Company Website
156 LPR-Table H8: Marketing Effectiveness Mobile advertising or marketing
157 LPR-Table H9: Marketing Performance What are the most important factors when measuring ad performance?
158 LPR-Table H9: Marketing Performance Does your business use technology or tools to use measure advertising performance?
159 LPR-Table H9: Marketing Performance What methods does your business use to determine if a marketing / promotional campaign is working?
160 LPR-Table I1: Websites Does your business have a website?
161 LPR-Table I1: Websites Does your business have a strategy to reach mobile customers?
162 LPR-Table I1: Websites Is your website optimized for mobile devices?
163 LPR-Table I1: Websites Does your business have ecommerce capabilities?
164 LPR-Table I2: No Website Reasons Why does your business not have a website?
165 LPR-Table I3: Website Management & Upgrades Who manages the updates for your website?
166 LPR-Table I3: Website Management & Upgrades How often does your business update your website?
167 LPR-Table I3: Website Management & Upgrades What updates have you made to your website over the past year?
168 LPR-Table I3: Website Management & Upgrades What updates do you plan to make to your website next year?
169 LPR-Table I4: Website Satisfaction How satisfied are you with your current website provider?
170 LPR-Table J1: Social What social media channels do you use for promotional purposes?
171 LPR-Table J2: Social Expectations & Challenges What are your business goals / expectations for using social media?
172 LPR-Table J2: Social Expectations & Challenges What are your biggest challenges using social media for promotional purposes?
173 LPR-Table J3: Social Advertising What of the following types of YouTube advertising has you business used for marketing / promotional efforts?
174 LPR-Table J3: Social Advertising Which of the following TikTok ads has your business used for marketing / promotional efforts?
175 LPR-Table J3: Social Advertising What types of Instagram ads has your business used for marketing / promotional purposes?
176 LPR-Table J3: Social Advertising What types of Facebook ads has your business used for marketing / promotional efforts?
177 LPR-Table J3: Social Advertising Which of the following Snapchat ads has your business used for marketing / promotional efforts?
178 LPR-Table J4: Social Measurements How does your business measure the success of social media programs?
179 LPR-Table J5: Social Monitoring Does your business monitor social media feedback from your customers?
180 LPR-Table J5: Social Monitoring Does your business respond to negative comments on social media channels?
181 LPR-Table J5: Social Monitoring How often do you respond to the negative comments on social media channels?
182 LPR-Table J5: Social Monitoring How often does your business update social media content?
183 LPR-Table J6: Social Effectiveness Facebook
184 LPR-Table J6: Social Effectiveness Twitter
185 LPR-Table J6: Social Effectiveness Linkedin
186 LPR-Table J6: Social Effectiveness Pinterest
187 LPR-Table J6: Social Effectiveness YouTube
188 LPR-Table J6: Social Effectiveness Blogs
189 LPR-Table J6: Social Effectiveness Google+ / Google My Business
190 LPR-Table J6: Social Effectiveness Instagram
191 LPR-Table J6: Social Effectiveness Snapchat
192 LPR-Table J6: Social Effectiveness TikTok
193 LPR-Table J7: Social Satisfaction All Social Sat
194 LPR-Table K1: Marketing Help Which of the following areas does your business need the most help with?
195 LPR-Table L1: Ratings & Reviews What impact do you think customer ratings and reviews has on a business?
196 LPR-Table L1: Ratings & Reviews Has your business ever claimed a free listing online?
197 LPR-Table L1: Ratings & Reviews Approximately, how many listings has your business claimed?
198 LPR-Table L1: Ratings & Reviews Does your business use any software tools or 3rd parties to help you manage the map/directory listings?
199 LPR-Table L1: Ratings & Reviews Does your business use ratings and reviews?
200 LPR-Table L1: Ratings & Reviews Does your business respond to negative ratings or reviews?
201 LPR-Table L1: Ratings & Reviews When your business responds to a negative rating or review, what is the typical response time?
202 LPR-Table M1: Tech Adoption Have you adopted any technology to help run your business?
203 LPR-Table M1: Tech Adoption Please indicate if your business has implemented software-as-a-service (SaaS) or other cloud-based services to support your business in the following areas:
204 LPR-Table M1: Tech Adoption What is your budget for technology?
205 LPR-Table M1: Tech Adoption Advertising
206 LPR-Table M1: Tech Adoption Payroll
207 LPR-Table M1: Tech Adoption Operational Platforms
208 LPR-Table M1: Tech Adoption Recruiting & Hiring
209 LPR-Table M1: Tech Adoption Sales Planning
210 LPR-Table M1: Tech Adoption Cash-flow Management
211 LPR-Table M1: Tech Adoption Customer Support
212 LPR-Table M1: Tech Adoption Transportation/Logistics
213 LPR-Table M1: Tech Adoption CRM
214 LPR-Table M1: Tech Adoption Marketing
215 LPR-Table M1: Tech Adoption Content Management
216 LPR-Table M1: Tech Adoption Financing
217 LPR-Table M1: Tech Adoption Communication
218 LPR-Table M1: Tech Adoption Scheduling
219 LPR-Table M1: Tech Adoption Accounting
220 LPR-Table M1: Tech Adoption Sales/Ordering
221 LPR-Table M1: Tech Adoption Commerce Platforms
222 LPR-Table M1: Tech Adoption Analytics
223 LPR-Table M1: Tech Adoption Data Security & Privacy
224 LPR-Table M1: Tech Adoption Payment Processing
225 LPR-Table M2: Software Upgrades Advertising
226 LPR-Table M2: Software Upgrades Payroll
227 LPR-Table M2: Software Upgrades Operational Platforms
228 LPR-Table M2: Software Upgrades Recruiting & Hiring
229 LPR-Table M2: Software Upgrades Sales Planning
230 LPR-Table M2: Software Upgrades Cash-flow Management
231 LPR-Table M2: Software Upgrades Customer Support
232 LPR-Table M2: Software Upgrades Transportation/Logistics
233 LPR-Table M2: Software Upgrades CRM
234 LPR-Table M2: Software Upgrades Marketing
235 LPR-Table M2: Software Upgrades Content Management
236 LPR-Table M2: Software Upgrades Financing
237 LPR-Table M2: Software Upgrades Communication
238 LPR-Table M2: Software Upgrades Scheduling
239 LPR-Table M2: Software Upgrades Accounting
240 LPR-Table M2: Software Upgrades Sales/Ordering
241 LPR-Table M2: Software Upgrades Commerce Platforms
242 LPR-Table M2: Software Upgrades Analytics
243 LPR-Table M2: Software Upgrades Data Security & Privacy
244 LPR-Table M2: Software Upgrades Payment Processing
245 LPR-Table M3: Importance of Software Upgrades How important is increasing your use of software-as-a-service (SaaS) or other cloud-based services to support your current business goals?
246 LPR-Table M4: Reasons For Software Upgrades What are the main reasons for adopting software solutions / technology for your business?
247 LPR-Table M5: Reasons For No Software Upgrades What are you main reasons for not adopting software solutions /technology for your business?
248 LPR-Table M6: Technology Upgrades Have you upgraded any technology in the last 12 months?
249 LPR-Table M6: Technology Upgrades What technology upgrades has your business done in the past 12 months?
250 LPR-Table M7: Benefits of Technology Upgrades What are the main benefits of using new technology or software for your business?
251 LPR-Table N1: Payments Accepted Which payment methods does your business accept? (Please select all that apply.)
252 LPR-Table O1: Digital Challenges What are your biggest challenges with digital media?
253 LPR-Table P1: New Solutions What are things that would make you want to try a new digital solution?
254 LPR-Table Q1: Sales Reps In-person Only Sales Rep
255 LPR-Table Q1: Sales Reps Hybrid Sales Rep
256 LPR-Table Q1: Sales Reps Remote Only Sales Rep
257 LPR-Table Q1: Sales Reps How would you prefer to be contacted by a marketing service provider’s sales rep?
258 LPR-Table Q1: Sales Reps How often do you prefer to be contacted by your marketing service provider’s sales reps?-
259 LPR-Table Q1: Sales Reps Marketing Service Providers
260 LPR-Table Q1: Sales Reps How many providers would your business prefer to work with?
261 LPR-Table Q2: New Purchases How would your business prefer to purchase new digital product / solutions?
262 LPR-Table Q2: New Purchases How would your business prefer to select a new digital product / solution?
263 LPR-Table S1: Firmographics SMB Category
264 LPR-Table S1: Firmographics Employer Status
265 LPR-Table S1: Firmographics SMB Size
266 LPR-Table S1: Firmographics Locations
267 LPR-Table S1: Firmographics Tenure
268 LPR-Table S1: Firmographics Age Range
269 LPR-Table S1: Firmographics Generation
270 LPR-Table S1: Firmographics Gender
271 LPR-Table S1: Firmographics Ethnicity
272 LPR-Table S1: Firmographics RaceStatus
273 LPR-Table S1: Firmographics Veteran
274 LPR-Table S1: Firmographics MinorityStatus
275 LPR-Table S1: Firmographics BusinessType
276 LPR-Table S1: Firmographics Revenue
277 LPR-Table S1: Firmographics Franchise
278 LPR-Table S1: Firmographics Business Phase
279 LPR-Table S1: Firmographics Marketing Budget
280 LPR-Table S1: Firmographics Do you have a digital advertising budget?
281 LPR-Table S1: Firmographics Have you adopted any technology to help run your business?
282 LPR-Table S1: Firmographics Geo Category
283 LPR-Table R1: Next 2-3 Years What do you think will have the biggest impact on your business over the next 2-3 years?

 

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